Faq
How to order
We offer two ways to place your orders:

  • By visiting our online store
  • By sending an email to info@hortalegre.pt expressing your interest in receiving our weekly product list; then, we will contact you shortly.
Do you deliver door by door?
Yes, we deliver your order to the address you want. However, check if your delivery address fits our distribution route* – PORTO | BRAGA | GUIMARÃES | FAMALICÃO  |  VILA REAL | RIBEIRA DE PENA | BOTICAS  | CHAVES  | MONTALEGRE.

If you are not available to receive in person, we can always deliver it to a friend, family member, or acquaintance.
*If your address is not within the distribution area, contact us and together we will look for a solution.

Is the transportation free?

Yes, it’s FREE!

If your delivery address is within our distribution route, HortAlegre delivers it to your home free of charge.

In which days do you deliver ?
We deliver every Thursday. We close all orders Monday at 5pm.
Any changes that might occur with your order, we will contact you.
How can I pay*?
You can pay with what suits you the best:

  • cash on delivery
  • mbway
  • bank transfer (We ask you to send us the proof of payment)

* On the 1st order, we will charge 2 boxes worth 5 €, so we can alternate, or when the order does not fit in just 1 box. We kindly ask that you deliver the empty box (s) when the following baskets are delivered. We would appreciate it if you didn’t leave the box in the rain.

Are all the products Organic-certified?
Yes, everything we have is organic and certified.
Just to notice – not all products come from our garden, as we cannot produce all of them, due to lack of land or climate, we turn to our partner producers, they too
certified. We always try to guarantee local and regional products.
Can I offer/receive a VOUCHER?
Yes, you can! Just choose between one of our vouchers – 20 € | 25 € | 30 € | 35 €
Just contact us with your request to info@hortalegre.pt or to our contact +351 910 716 999.
You can pick up your voucher at any time, within one year